Red Couch Counseling

Mental Health Services
In York, Hastings, & Scottsbluff, Nebraska

Our goal at Red Couch Counseling is to provide a safe and supportive environment for individuals, couples, and families to work toward becoming their best selves. We believe that great therapy begins with a strong relationship between client and therapist, and no one should have to face life’s challenges alone.

We serve clients at our offices in York, Hastings, and Scottsbluff, Nebraska. We work with a wide variety of concerns including depression, anxiety, trauma, personality, mood disorders, addictions, parenting challenges, and more. 

Every one of our clinicians values inclusivity and works with individuals from diverse backgrounds. We believe everyone has purpose and meaning — and that there isn’t something you can do that will make you fundamentally unlovable.

Red Couch Locations

York, Nebraska

223 E Eighth Street,
York, NE 68467

Hastings, Nebraska

2727 W Second Street, Suite 223
Hastings, NE 68901

Scottsbluff, Nebraska

115 Railway St, Suite A108
Scottsbluff, NE 69361

Meet Our Providers

NICOLE DRIEWER

ERIN HAJJ

ELIZABETH GOERTZEN

CINDY BETKA

JILL MARTENS

BOBBIE ALLEY-TONNIGES

HOLLY ECKHART

LACEY FLEEMAN

ABBY GLEASON

KIM JENSEN-GEMEINER

John Granger

Frequently Asked Questions

Red Couch Counseling stands out for its exceptional mental health services, and here’s why:

1. Comprehensive Services: We offer a wide range of mental health services, including treatment for depression, anxiety, trauma, personality and mood disorders, infertility, perinatal loss, and codependency. Our diverse services ensure that clients find the specific help they need.

2. Experienced Clinicians: Our team of experienced clinicians is dedicated to providing top-notch mental health services. They value inclusivity and work with individuals from diverse backgrounds, ensuring every client feels respected and understood.

3. Supportive Relationships: We believe great therapy starts with a strong client-therapist relationship. Our therapists are committed to building trust and understanding, making sure no one feels alone in their journey through our mental health services.

4. Safe Environment: Providing a safe and secure environment is our priority. We create a comfortable space where clients can freely express their thoughts and feelings, enhancing the effectiveness of our mental health services.

5. Client Well-being: The well-being of our clients is at the heart of our practice. Our commitment to supporting each client’s mental health journey is a key reason for our popularity in providing mental health services.

Red Couch Counseling’s dedication to exceptional mental health services has made us a trusted choice for those seeking support in York, NE.

Beginning therapy can be a nerve-wracking process, but we’re here to help! Start by reviewing our therapists’ profiles to find someone who suits your specific needs. 

Each therapist at Red Couch Counseling is uniquely trained in various areas, ensuring you find the right fit. You can call, text, or email your chosen therapist to set up an appointment.

If you’re unsure if therapy or a particular therapist is right for you, request a free consultation. During this consultation, we can answer your questions and guide you through what therapy might look like for you.

At Red Couch Counseling, each therapist works with a variety of individuals and issues, so you may find that one has more expertise with your experiences than another. Review each therapist’s profile to see who stands out to you. 

When you meet your therapist, you should feel comfortable sharing your experiences. Building trust may take time, and that’s okay. We believe great things happen outside of our comfort zones, and your therapist should be a trusted guide. 

If you trust them to walk alongside you as you navigate life’s challenges, you’ve found a good fit!

Check your email! Your therapist will send you documents to sign before your first appointment.

You can sign these through the patient portal, which will be sent to you via email or via this link: Patient Portal. 

When you arrive for your appointment, check in at the welcome table and take a seat in the front lobby. Your therapist will greet you when it’s time for your appointment.

Consultations can be done in person, over the phone, or through our secure telehealth video conferencing. During the consultation, you can share a general idea of what you have been experiencing, and your therapist will identify how they can help. 

This 20-30 minute conversation will give you a good sense of how comfortable you feel with that therapist. They will ask if you want to set up an appointment to begin therapy or if you need a referral for another therapist. 

Either path is okay! The important thing is that you feel empowered to take the next steps towards healing.

View More FAQ

Red Couch Counseling Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

[Red Couch Counseling LLC] (the “Practice”) is committed to protecting your privacy. The Practice is required by federal law to maintain the privacy of Protected Health Information (“PHI”), which is information that identifies or could be used to identify you. The Practice is required to provide you with this Notice of Privacy Practices (this “Notice”), which explains the Practice’s legal duties and privacy practices and your rights regarding PHI that we collect and maintain.


YOUR RIGHTS
Your rights regarding PHI are explained below. To exercise these rights, please submit a written request to the Practice at the address noted below.

To inspect and copy PHI.

  • You can ask for an electronic or paper copy of PHI. The Practice may charge you a reasonable fee.
  • The Practice may deny your request if it believes the disclosure will endanger your life or another person’s life. You may have a right to have this decision reviewed.


To amend PHI.

  • You can ask to correct PHI you believe is incorrect or incomplete. The Practice may require you to make your request in writing and provide a reason for the request.
  • The Practice may deny your request. The Practice will send a written explanation for the denial and allow you to submit a written statement of disagreement.

To request confidential communications.

  • You can ask the Practice to contact you in a specific way. The Practice will say “yes” to all reasonable requests.


To limit what is used or shared.

  • You can ask the Practice not to use or share PHI for treatment, payment, or business operations. The Practice is not required to agree if it would affect your care.
  • If you pay for a service or health care item out-of-pocket in full, you can ask the Practice not to share PHI with your health insurer.
  • You can ask for the Practice not to share your PHI with family members or friends by stating the specific restriction requested and to whom you want the restriction to apply.

To obtain a list of those with whom your PHI has been shared.

  • You can ask for a list, called an accounting, of the times your health information has been shared. You can receive one accounting every 12 months at no charge, but you may be charged a reasonable fee if you ask for one more frequently.

To receive a copy of this Notice.

  • You can ask for a paper copy of this Notice, even if you agreed to receive the Notice electronically.

To choose someone to act for you.

  • If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights.

To file a complaint if you feel your rights are violated.

  • You can file a complaint by contacting the Practice using the following information:
     Red Couch Counseling LLC
     223 East 8th St York, Ne 68467
     Privacy Officer: Bobbie Alley-Tonniges
     402.710.0564     bobbie@redcouchcounseling.org
  • You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
    • The Practice will not retaliate against you for filing a complaint.

To opt out of receiving fundraising communications.

  • The Practice may contact you for fundraising efforts, but you can ask not to be contacted again.

OUR USES AND DISCLOSURES

1. Routine Uses and Disclosures of PHI
The Practice is permitted under federal law to use and disclose PHI, without your written authorization, for certain routine uses and disclosures, such as those made for treatment, payment, and the operation of our business. The Practice typically uses or shares your health information in the following ways:

To treat you.

  • The Practice can use and share PHI with other professionals who are treating you.
  • Example: Your primary care doctor asks about your mental health treatment.

To run the health care operations.

  • The Practice can use and share PHI to run the business, improve your care, and contact you.
  • Example: The Practice uses PHI to send you appointment reminders if you choose.

To bill for your services.

  • The Practice can use and share PHI to bill and get payment from health plans or other entities.
  • Example: The Practice gives PHI to your health insurance plan so it will pay for your services.

2. Uses and Disclosures of PHI That May Be Made Without Your Authorization or Opportunity to Object
The Practice may use or disclose PHI without your authorization or an opportunity for you to object, including:

To help with public health and safety issues

  • Public health: To prevent the spread of disease, assist in product recalls, and report adverse reactions to medication.
  • Required by the Secretary of Health and Human Services: We may be required to disclose your PHI to the Secretary of Health and Human Services to investigate or determine our compliance with the requirements of the final rule on Standards for Privacy of Individually Identifiable Health Information.
  • Health oversight: For audits, investigations, and inspections by government agencies that oversee the health care system, government benefit programs, other government regulatory programs, and civil rights laws.
  • Serious threat to health or safety: To prevent a serious and imminent threat.
  • Abuse or Neglect: To report abuse, neglect, or domestic violence.


To comply with law, law enforcement, or other government requests

  • Required by law: If required by federal, state or local law.
  • Judicial and administrative proceedings: To respond to a court order, subpoena, or discovery request.
  • Law enforcement: For law locate and identify you or disclose information about a victim of a crime.
  • Specialized Government Functions: For military or national security concerns, including intelligence, protective services for heads of state, or your security clearance.
  • National security and intelligence activities: For intelligence, counterintelligence, protection of the President, other authorized persons or foreign heads of state, for purpose of determining your own security clearance and other national security activities authorized by law.
  • Workers’ Compensation: To comply with workers’ compensation laws or support claims.

To comply with other requests

  • Coroners and Funeral Directors: To perform their legally authorized duties.
  • Organ Donation: For organ donation or transplantation.
  • Research: For research that has been approved by an institutional review board.
  • Inmates: The Practice created or received your PHI in the course of providing care.
  • Business Associates: To organizations that perform functions, activities or services on our behalf.

3. Uses and Disclosures of PHI That May Be Made With Your Authorization or Opportunity to Object
Unless you object, the Practice may disclose PHI:

To your family, friends, or others if PHI directly relates to that person’s involvement in your care.

If it is in your best interest because you are unable to state your preference.

4. Uses and Disclosures of PHI Based Upon Your Written Authorization
The Practice must obtain your written authorization to use and/or disclose PHI for the following purposes:

Marketing, sale of PHI, and psychotherapy notes.

You may revoke your authorization, at any time, by contacting the Practice in writing, using the information above. The Practice will not use or share PHI other than as described in Notice unless you give your permission in writing.


OUR RESPONSIBILITIES

  • The Practice is required by law to maintain the privacy and security of PHI.
  • The Practice is required to abide by the terms of this Notice currently in effect. Where more stringent state or federal law governs PHI, the Practice will abide by the more stringent law.
  • The Practice reserves the right to amend Notice. All changes are applicable to PHI collected and maintained by the Practice. Should the Practice make changes, you may obtain a revised Notice by requesting a copy from the Practice, using the information above, or by viewing a copy on the website www.redcouchcounseling.org
  • The Practice will inform you if PHI is compromised in a breach.